Expert Property Management Solutions
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About New Town Commercial Services
Our Mission
New Town Commercial Services (NTCS) delivers full-service commercial facilities maintenance, life-safety coordination, inspection programs, and compliance management for retail centers, multifamily communities, office properties, industrial assets, and specialty facilities.
We don’t just maintain buildings — we protect portfolios.
New Town Commercial Services (NTCS) is a full-service commercial facilities maintenance and asset-protection company serving retail centers, multifamily communities, HOA portfolios, industrial campuses, office properties, and specialty facilities across the Mid-Atlantic region.
We exist to protect assets, reduce risk, and create operational clarity for property owners, asset managers, boards of directors, and institutional investors.
NTCS bridges the gap between property management and technical field execution. Our approach combines structured inspection protocols, compliance-driven maintenance programs, disciplined vendor oversight, and real-time documentation systems to ensure every asset remains audit-ready, insurer-compliant, and operationally sound.
We don’t just dispatch work orders.
We build systems that protect portfolios.
Core Capabilities
SERVICES
Asset Protection & Property Inspections
• Quarterly interior and exterior asset walks
• Life-safety system verification
• Risk-scored inspection reporting
• Capital reserve forecasting
• Photo-documented audit trails
We identify deficiencies before they become liabilities and provide defensible documentation for owners and boards.
Commercial Facilities Maintenance
• Preventative Maintenance (PM) programs
• Work order dispatch and tracking
• Emergency repair response
• Vendor coordination and oversight
• Make-ready and turnover services
Our structured systems reduce reactive maintenance and improve long-term asset performance.
Fire & Life Safety Coordination
• Sprinkler system oversight
• Fire alarm coordination
• Kitchen hood suppression tracking
• Fire extinguisher compliance documentation
• Emergency lighting and exit signage verification
We manage inspection tracking, reporting requirements, and corrective actions to keep properties compliant.
HVAC & Mechanical Systems Oversight
• Quarterly and annual HVAC inspections
• Filter replacement programs
• Rooftop unit coordination
• Mechanical deficiency tracking
• Service history documentation
We extend equipment lifecycle and protect warranty compliance through structured documentation.
Security & Access Control Integration
• Access control system coordination
• Camera system project management
• Monitoring transfers and cellular upgrades
• Asset failure forecasting
We support system modernization and ensure security infrastructure remains operational.
Compliance & Documentation Management
• Inspection report tracking
• Certificate of Insurance (COI) verification
• Vendor licensing validation
• Regulatory deadline monitoring
• Structured reporting for boards and owners
Our documentation framework protects owners during audits, insurance review, and inspections.
Why Choose NTCS
Structured SOP-driven operations
• Compliance-forward risk management
• Board-level reporting clarity
• Integrated vendor oversight
• Multi-property portfolio experience
• Audit-ready documentation
We operate with discipline, clarity, and accountability — ensuring measurable asset protection.